What is important

We have collected the most important information about your holiday at Paradise Pure Mountain Resort, so that you can start your journey with peace of mind.

Everything that matters

When you can arrive and depart, what to look out for in the restaurant, whether pets are allowed in our hotel, what cancellation conditions apply - there is so much we don't want to keep from you. After all, we want you to be well prepared for your holiday in the Alps without any unpleasant surprises. 

Good to know

Arrival | Departure

The room is available from 3 pm on the day of arrival. On the day of departure you can use the room until 11 am.


Breakfast: 7:30 am - 10:30 am

Dinner: 18:45 pm - 20:15 pm


We kindly ask you to arrive at the Restaurant 1865 by 20:15 pm at the latest in order to enjoy the complete menu. Late arrival (after 20:15 pm) may mean that certain dishes from the menu cannot be served for organisational reasons.

At lunchtime: eat à la carte in the Lodenstube or on the terrace (for a fee).


Dogs are welcome. We charge € 25,- per pet per day without food. We ask for your understanding that your dog has no access to the Restaurant 1865 and the entire wellness and pool area. For a surcharge of € 15,- per day/pet, it is possible (on request) to have breakfast and dinner together with your pet in the Lodenstube. We inform you that a maximum of 5 pets per day are accepted there. As a dog owner, you assume liability for all damage in the room and within the hotel premises (insurance recommended). Should this occur, you will be charged for the costs.


After check-in you will receive access to the free Wifi.

Video surveillance

The hotel is under 24-hour video surveillance in all publicly accessible rooms, corridors and the garage.

Holiday: single with 1 child

As an adult with a child up to 12 years old, you will receive a 20% discount for the child. This discount is not available for the Budget Family Room.

Arrive earlier & stay longer

If you spontaneously plan to arrive 1-2 days earlier, you will receive a discount of up to 15% (subject to availability). You will also receive a discount if you extend your stay at short notice.

Payment & cancellation

Local tax

The local tax is charged extra: € 2,- per night and person over 14 years.

Room Reservation | Requested Room

Your room is only definitely reserved after receipt the deposit (details can be found in the option mail).

Desired room? We are happy to arrange this for a fee of € 15,- per night and room, subject to availability.

Cancellation policy

Travel precaution Paradies Sure (RV)

Payment options

We accept cash up to € 4.999,99.- (italian state law). Credit cards: Mastercard, Visa, Eurocard only.

We recommend that the entire stay is paid by bank transfer before the start of the holiday.

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